In order to carry out our activity, we process the personal data that our customers and users provide us with, through the forms provided both on our website and on physical support at our customer service points, with the aim of resolving their queries, managing sales and keeping our subscribers informed about the new products available in our establishment that may be of interest to them.
On the other hand, if you are not yet our customer and you are only a user of this website, the only personal data that we process about you are those managed through the cookies that we use on this website (read our cookies policy for more information) and those that you have voluntarily sent us through the means of contact that we make available to you on this website to answer your queries.
In addition, our users and clients may periodically receive information about new developments related to our activity, including information about commercial promotions, new products, important news in the sector or that may be of interest to them. We will only send them this information if they have given us their consent and, of course, if they decide to stop receiving this type of communication from us, they only have to indicate this through the contact forms that we make available on the website and in each of the communications that we send them.
On the other hand, you should know that we do not carry out personnel selection through this website, so if you provide us with personal data because you are interested in working with us, your personal data, including any curricular data that you may provide us with, will only be processed for immediate deletion.
In the following, we inform you about the different aspects to be taken into account when we process your personal data:
Purposes of processing
To manage the doubts and queries that the user presents to us, regarding our services, products, prices, promotions or any other feature shown or induced through the information we publish on the website, either by means of the form provided for this purpose, by telephone or by means of the e-mail address that appears on the website.
To manage personal data related to the marketing of our products and services.
Sending commercial information about products, catalogues and news in our sector to our subscribers.
Make the online purchase of the products or services that we offer through the website by means of the different forms of purchase.
Legitimation of the processing
We use the performance of the contract and the application of pre-contractual measures (Art. 6.1b GDPR) for the handling of your enquiries and sales management.
For sending commercial information, we rely on your express consent (Art. 6.1a GDPR).
These legitimacies are complemented by the fulfilment of legal obligations on the part of this data controller in appropriate cases.
Recipients of the information
The recipients of your data are our data processors, who undertake to comply with the provisions of current legislation on data protection and with the instructions given by us regarding the processing of data, and may not use them for any purpose other than that stated herein.
We also inform you that we do not process data internationally.
Conservation periods
Execution of our services: We will retain your data for four years from the termination of the business relationship.
Commercial purpose: We will keep your data for as long as you keep your subscription to receive our communications active and you have not indicated your refusal to receive them. Once you have indicated your refusal to receive information, we will proceed to delete your data, regardless of possible legal obligations, which may result in a longer period of data retention (although in this case they will be duly blocked).
You should note that compliance with a legal obligation may entail the retention of your data, or part of it, for a longer period of time.
Rights
All users whose personal data are processed may exercise their rights of access, rectification, deletion of their data, opposition to processing, and limitation of processing, as well as portability (where possible in accordance with current legislation) and the right to information on automated individual decisions (if made) free of charge.
These rights may be exercised in one of the following ways:
o In writing, sending your request, together with a copy of the documentation proving your identity, to the following address:
Argot Flamenco - Attention to Personal Data
CALLE CORDOBA 60 3 A POZOBLANCO (CÓRDOBA) - Spain
o By e-mail to the address [email protected] digitally signing your application using the Spanish electronic National Identity Document (DNI), or attaching a copy of your DNI, in which case no further accreditation by the applicant is required.
Supervisory authority
If the user considers that his or her rights have been ignored or violated, he or she should know that he or she can file a complaint with the competent supervisory authority, which in this case is the Spanish Data Protection Agency. If the data subject considers it appropriate, he or she may also go to any competent supervisory authority within the European Union.